jeff K. salem, virginia January 21, 2021 "We have a maintenance plan. The first time it was scheduled you were supposed to call me to say you were on the way. The call never happened and my wife had stepped out. We had to reschedule. Then the technician didnt know why they were at our house. My wife had to inform them. They did an inspection of the equipment inside, but did nothing with the equipment outside."
todd&inga S. blacksburg, virginia January 21, 2021 "He was very professional and I felt very comfortable with him. I would prefer he did future service visits here. Besides being competent, he lives near our home. That makes coming here less likely to not have traffic delays coming here."
roderick S. roanoke, virginia January 15, 2021 "As an overall score the price was excessive and the time of service (6-7PM - in the dark) was unsatisfactory. The service technician was professional and completed the job satisfactorily."
walter N. roanoke, virginia January 10, 2021 "Mr. McClelland was pleasant and professional, and accomplished his tasks with rapidity and thoroughness."
della W. troutville, virginia January 04, 2021 "Because your people are consistently well trained and good at their jobs."
fredrika H. roanoke, virginia January 02, 2021 "Even though I have no clue what needs to be done and he could just be down there eatting chips for all I know.... I KNOW HES NOT JUST EATTING CHIPS AND DOING AN EXCELLENT JOB KEEPING OUR UNIT RUNNING RIGHT!!!"
dana K. eagle rock, virginia January 01, 2021 "After installation of the new furnace on Friday, I had to call again because there was an oil leak in the basement. A technician was sent to the house on Saturday to fix the leak. The whole house smelled like oil for days, plus the mess in the basement. I also had to interrupt my plans for Saturday. I must say the technician arrived promptly after the call. We have used Service Experts for 8 years with Richard Beverly being our tech. No problems with him. This year has not been the same."
theda and james V. roanoke, virginia December 30, 2020 "Pretty good but not quite the level of expertise and experience I expected"
rachel L. troutville, virginia December 26, 2020 "Have not received itemized list of work completed. Did I miss it?"
william T. salem, virginia December 23, 2020 "Well youve been out here 5 times in as many months so Im not truly confident about this Unit that was installed and my 6 month filters need to be changed every 2 months according to the last Technician. Semper Fidelis"
harold G. roanoke, virginia December 23, 2020 "The technician showed up promptly. His attitude was great. He was highly skilled, knew his job, and fixed the problem. He was also courteous and helpful answered all questions."
dawn C. salem, virginia December 10, 2020 "Your technician was quick, helpful and efficient. Very knowledgeable."
alyssia C. salem, virginia December 10, 2020 "Noah came in, did the work well and quickly. Gave us an update and appointment in 6 months."
susan S. roanoke, virginia December 07, 2020 "Prompt, efficient, knowledgeable, friendly. Answered all my questions. Gave me good advice about my water heater."
harold G. roanoke, virginia December 03, 2020 "The technician was helpful and efficient. Need more people like him."
frank T. roanoke, virginia December 02, 2020 "Mine was so courteous and professional. Took extra time to explain how to restart our gas logs ( gas turned off during recent boiler install). He sas very patient, checked all lines, and went the extra mile to educate us."
joseph R. roanoke, virginia November 25, 2020 "Service performed in a very professional manner, by service people who were friendly, knowledgeable and respectful."
beth J. roanoke, virginia November 23, 2020 "Great customer service. Staff is knowledgeable and helpful. They come in do what needs to be done quickly and efficiently."
elizabeth R. roanoke, virginia November 19, 2020 "Work was done quickly and professionally and Steven cleaned up when he was done."
robert Y. roanoke, virginia November 19, 2020 "Techs are always friendly, communicate well, upbeat, get it done."
virginia S. new castle, virginia November 12, 2020 "Service man was very Professional and very through in his maintenance of our equipment. He was very considerate of our senior citizen status."
craig F. roanoke, virginia October 15, 2020 "He was prompt and flexible meeting our needs when a parts shipment did not arrive on time."
jana H. roanoke, virginia October 11, 2020 "The technician was on time, efficient in his work and very respectful of my home and time."
carolyn M. troutville, virginia October 10, 2020 "A salesman came and tried to get me to buy a water heater with a contract. This was during the service call for heater. I dont appreciate him looking at my appliances without my knowledge"
gus F. roanoke, virginia October 10, 2020 "Confirmed appointment, arrived on time, explained work performed."
michael K. blacksburg, virginia October 10, 2020 "Would have been a 10 but never got a estimate for a repair I asked about"
robert B. roanoke, virginia October 06, 2020 "Great service, Very prompt in the service call response and resolving the reproted issue."
jan (cmg) M. blacksburg, virginia October 02, 2020 "Each of the technicians who came to my house, from beginning to end, were very friendly, professional and competent. I appreciate that very much. Even though my son checked everything out after some questions i had, the thermostat seems to have a mind of its own at times, which I don't understand. My son will come back when he has more time, to link the Wi-Fi to the unit."
tina I. roanoke, virginia October 02, 2020 "The technician was very friendly and professional. He did the servicing and explain it thoroughly."
philip C. roanoke, virginia September 30, 2020 "Very professional, has always given me great service over the years."
richard K. salem, virginia September 29, 2020 "Noah was very polite did the job with ease.Another young man was here also, but I forgot his name.Good man though! I know good respectful workers ."
tallman(re M. roanoke, virginia September 23, 2020 "The technitions have the equipment in top running shape and give very good updates as what I need to do"
ioannis S. blacksburg, virginia September 23, 2020 "Very effective in responding to questions; very respectful of the house environment; excellent communication skills; excellent service"
jerry M. eagle rock, virginia September 17, 2020 "The service technician was very courteous and knowledgeable of his work. He performed his duties in a timely manner."
ed L. roanoke, virginia September 15, 2020 "Tech was on time. Completed service with minimum disruption."
ed L. roanoke, virginia September 15, 2020 "Tech was on time, neat, quiet, competent. Got the job done."
betty T. roanoke, virginia September 14, 2020 "On time , polite and it was the same guy I usually deal with."
robin F. salem, virginia September 13, 2020 "They had to crawl through the bogeyman hole in our ceiling to install the unit and replace ductwork, not to mention the holly trees from hell!! They dodged the antique grandfather clock, and the Christmas tree(don't ask)! They were all nice, and careful. Posted a picture, and happy outcome of our day, and your truck"
margaret H. salem, virginia September 08, 2020 "Josh came in ... did the scheduled maintenance and was very professional and on time"
george B. blacksburg, virginia September 03, 2020 "Jamie is knowledgeable, friendly, courteous, and remembers the history for our appliances. Give him a raise!!"
gary S. roanoke, virginia September 02, 2020 "professional, friendly technician, who was prompt, worked thoroughly and quickly."
melissa P. roanoke, virginia August 31, 2020 "My only issue is that this was the 2nd time Noah had serviced my heating and air and both times he did not set my temperature back to what I had it. It was 78 degrees in here when I realized he had not put the temp back where I keep it"
jeff W. roanoke, virginia August 29, 2020 "Richard has been our service man for a couple of years and he always does a great job."
lawanda K. roanoke, virginia August 29, 2020 "I couldn"t remember the young man's name who serviced my heating and air conditioner.. He was very nice. Mr. Perdue came by to make sure everything was ok and that I didn't have questions. You have great service.."
sharon B. roanoke, virginia August 27, 2020 "He arrived on time. Fixed the problem. Was very polite."
tom G. roanoke, virginia August 25, 2020 "Always very polite and always explain what they are doing and show you if there are any issues."
timothy S. fincastle, virginia August 21, 2020 "On Time. Wore mask and booties whenever in the house."
mr spencer S. daleville, virginia August 19, 2020 "The 2 men that came to my house were very nice, polite and came very soon after my call"
jimmi B. roanoke, virginia August 18, 2020 "Service Experts technicians are always on time and someone from the office calls an hour ahead to let you know they are coming. Tyler explained to my husband and me what he had done and that our system was in order."
angela K. roanoke, virginia August 17, 2020 "Noah should have been better prepared and brought out a filter so we wouldn't have to wait for it to be changed. Don't know when he was told he'd be servicing our house but it was an annual visit and those filters need to be changed annually!"
james B. clifton forge, virginia August 14, 2020 "On time, professional, polite, knows his stuff. Great product and service."
todd&inga S. blacksburg, virginia August 12, 2020 "Joe Kelly was great! This service technician is excellent! The uninvited sales rep was not expected. Covid19 means not being exposed to people and he did not wera a mask! The sales rep wrecked our outdoor faucet. I expect a service call, not a sales pitch!!"
wayne E. roanoke, virginia August 08, 2020 "Every one of the employees were knowledgeable, courteous and respectful."
lisa T. daleville, virginia August 03, 2020 "The involved techs (Richard, Christian and Mark) were very professional and hard working. The prompt handling of our problem (called MON 3:30 pm and job completed WED 4:pm) was exceptional."
bill D. roanoke, virginia August 01, 2020 "Ease in scheduling routine maintenance appointment. Prompt arrival at scheduled time. Thorough inspection, friendly & courteous."
mr weber W. daleville, virginia July 30, 2020 "Both were very professional and knowledgeable. They were proactive about problems and called the boss that could help them."
robin R. salem, virginia July 23, 2020 "You got to me very quickly, and the problem was solved in about 10 minutes."
jonathan K. salem, virginia July 21, 2020 "My tech was EXTREMELY pushy about replacing my main HVAC filter. I told him at least half a dozen times I was 99% sure I had an extra one (which I did) and even so he continued to try to sell me another one. Ive never had this kind of experience with SE and even talked to my wife about switching providers after the visit. We have had excellent customer service each and every time with SE however so weve decided to let this visit not taint our overall judgment of SE. I was told that if I didnt have the filter there would be an $86 charge to get the filter delivered on top of the price of the filter even though I offered to come pick it up from the main office 4 miles away from my home. Between the $50 more the tech wanted for the filter than I can get it from when buying from a licensed Lenox distributor plus the $86 fee to bring it to my house I can buy 2 of them. I understand that SE is providing a service by supplying the filter and installation of said filter, but as someone that has no issues doing either of those things the extra spent isnt justified. In addition the tech didnt wear a mask. It was only myself at home and I did very little up close business with him but it would have been appreciated. As a healthy 38 year old Im not as vulnerable as most, but to others this could be a serious issue."
rick H. roanoke, virginia July 20, 2020 "On time. Friendly Technician. Very knowledgeable and thorough."
wayne E. roanoke, virginia July 18, 2020 "Very impressed with Chris. He was very thorough in explaining what he did."
gretchen C. roanoke, virginia July 16, 2020 "They replaced a "brand new" thermostat that was not properly connecting to the internet, then stuck around while I verified the replacement worked. They also assured me if this one stopped connecting they would be back out again."
matt M. catawba, virginia July 16, 2020 "Very good first impression of the 2 men who cam by. Very straight forward and informative."
susan A. daleville, virginia July 10, 2020 "Mike was super professional and nice and got the job done quickly Before I have had service people that took half a day to do the same job Mike did it half that time and explained everything he was doing I would recommend him to all of my friends"
tammy P. catawba, virginia July 09, 2020 "Noah was thorough in checking everything out and was very professional"
rebecca L. roanoke, virginia July 09, 2020 "Chris was super friendly and efficient. I also really appreciated the shoe coverings, not many people we've had in for work have had them."
marlena H. roanoke , virginia July 08, 2020 "Service was provided in a timely manner. The technician was courteous and very knowledgeable about my equipment."
amanda S. new castle, virginia July 06, 2020 "I hope you regard Noah highly as an asset to your organization!"
ioannis S. blacksburg, virginia July 03, 2020 "Very effective performance; very nice and fast service; advance information provided"
shannon N. roanoke, virginia June 30, 2020 "He went the extra step to put bleach in pump for gook buildup."
pam G. roanoke, virginia June 19, 2020 "Technician kept trying different things until issue was resolved. Very polite!"
lori L. cloverdale, virginia June 19, 2020 "Matt was incredibly professional and took alot of time with me to explain each Heating /Ac system to me and which one would be best for my budget /needs. HE WAS FANTASTIC!!! Very patient and honest....I did not feel pressured to buy the most expensive system....BUT ended up buying the most expensive one due to his expertise and the knowledge of the products. This man is an ACCENT to your company!!!! HE DESERVES A HUGH RAISE!!!!"
william H. blacksburg, virginia June 17, 2020 "Two technicians came and solved the problem. They were very dedicated and answered all my questions."
lloyd J. roanoke, virginia June 11, 2020 "Christopher helped me and he made me feel better about my troubles. He gave me all out come and he explained everything to me. He also helped me set up my member ship. i will be using again and will tell all my friends to use ya'll also."
sandra J. salem, virginia June 11, 2020 "The service man gave me a thorough report on my unit. He was polite, and willing to answer questions."
linda C. roanoke, virginia June 10, 2020 "As always, your service man came at the sine of the appointment, did the work and provided us with a date for our next appointment."
james D. salem, virginia June 05, 2020 "Mr. Gregory was very pleasant and professional. Answered all of my questions."
naraine P. blacksburg, virginia June 03, 2020 "Mr. Beverly did a very careful and professional maintenance and service check up on our two Lennox units. He is a an excellent and very knowledgeable tech. He is also a good person and easy to get along with. We are very satisfied with his work."
mary H. roanoke, virginia June 03, 2020 "1. Timely response, 2. Friendly, courteous Tech & sales rep. 3. Affordable service. Repair completed accurately in a timely manner.????"
nick I. roanoke, virginia May 29, 2020 "The company took responsibility for a repair that was not done completely correct. Came on the same day I called. The technician listen to my issue. Problem solved. Was professional, courteous"
harriet S. roanoke, virginia May 23, 2020 "Chris called ahead to say he was on his way. We talked briefly arout the virus situation and we were both comfortable about what he was there to do and as usual he was most courteous, respectful and efficient"
susan S. roanoke, virginia May 17, 2020 "Punctual. Efficient. Knowledgeable. Neat. Met my needs. Friendly and polite."
pam G. roanoke, virginia May 16, 2020 "We've known Claude for many years and trust him and the 2 young men that installed the equipment, Christian and Mook (?) were exceptionally nice, respectful and worked hard until the work was completed. Couldn't be more pleased with them. Christian explained very clearly how to work he new thermostat and answered all my questions. Thank you SE for very nice staff!"
james O. roanoke, virginia May 09, 2020 "normally the tech washes off the outside unit but wasn't done this time"
christine H. roanoke, virginia May 05, 2020 "Tyler, Cameron and Madison and Brian? all did a great job and are very professional guys, and quick too!"
paul Y. roanoke, virginia April 30, 2020 "Mr. Kelly was very professional. He advised me of the steps he had taken in servicing my unit."
wayne B. roanoke, virginia April 29, 2020 "When there's a problem you are always there to help in a timely matter. Also techs are always very through and courteous."
iva B. roanoke, virginia April 29, 2020 "Friendly and professional..explaining services performed and reasons for it."
kenneth W. salem, virginia April 25, 2020 "Knowledge of the Technician and his ability to answer my questions. He also explained each step of the checkout procedure."
hans loberg L. salem, virginia April 22, 2020 "Since this is the only place for comments I will make a general suggestion: The first thing a service technician should do is to note the setting of the thermostat(s). The last thing he should do before he leaves is to make sure the thermostat settings are the same as when he first arrived."
roanoke day adven A. roanoke, virginia April 19, 2020 "On time, courteous, professional, and conscious of the Current situation."
thomas G. roanoke, virginia April 18, 2020 "as always Service Experts is very professional and helpful with any questions we have about our equipment. when there is an issue, they explain it to us and are not pushy about getting the repairs done."
angela M. buchanan, virginia April 07, 2020 "The man was courteous and did his work in a professional manner."
shauna B. roanoke, virginia April 03, 2020 "His ideas were good, however we asked for some literature, and estimate, something in writing we could review and he said he didnt have anything he could leave but his business card. We were not going into any kind of agreement without something we could read."
sherry C. roanoke, virginia April 01, 2020 "He checked our furnace so I can stop listening for funny noises"
william H. salem, virginia March 31, 2020 "Didnt see anyone. They said that they couldnt come out and give an estimate due to our current conditions"
russell K. roanoke, virginia March 21, 2020 "Mike spent a good deal of time checking both our furnace and our Ac unit cleaning and also inserted a new Mercury filter."
mike L. roanoke, virginia March 14, 2020 "I was satisfied other than being expected for a service visit between 8 AM and 10 AM only to have then arrive at 10 AM. I would have expected to be a first call customer. Yet I know there are emergency calls. I did not get an advance call that they were on the way."
martha R. roanoke, virginia March 14, 2020 "Jamie explained everything he was doing. He was very professional ."
edwin(ren) L. roanoke, virginia March 11, 2020 "I am always very pleased with SE's techs, but Josh actually showed up earlier than scheduled. Like most people, I hate waiting. So having the tech actually show up early was great."
lois L. roanoke, virginia March 09, 2020 "Jamie is professional as well as personable! I like the fact he is the one who arrives every spring & fall, he can be trusted to do his job!"
jeff W. roanoke, virginia February 29, 2020 "Richard has been doing our service for years and always does a great job"
john G. roanoke, virginia February 28, 2020 "Because of previous experience every time our heat pump has been touched it has caused another problem or parts failing"
tom G. roanoke, virginia February 25, 2020 "Would have liked to have kept technician we have had for years."
kaye B. salem, virginia February 24, 2020 "All technicians and sales experts were great. Very knowledgeable, helpful, thorough, and polite. All work done in a timely manner. No mess left."
calvin W. salem, virginia February 22, 2020 "Noah was very polite, very thorough.He explained everything he did."
john H. stuart, florida February 21, 2020 "Ramon and Tony were very courteous and went about their work quietly and quickly. It began pouring rain and they kept working outside on the unit to be sure we had A/C for that evening. It was nearly 8:00 pm by the time the installation was complete and I was having trouble signing into the system with my phone and Ramon and Tony were so patient and would not leave until I was able to sign on to the system. They explained everything in an easy to understand way. The thermostat required a small adjustment the next day and a service man was out within 1/2 hour of my call. I was completely satisfied with the entire process. Juan Losada was our salesperson, Howard Hall was original service Tech who recognized the problem and called for a sales person who came out immediately to discuss our option regarding repair or replace system. Great service all around."
maxine G. roanoke, virginia February 18, 2020 "Very friendly. Explained everything that need to be done"
bill jr J. roanoke, virginia February 16, 2020 "Service Experts is a very reliable company. Richard the technician was on time, he is well trained and answered any questions that I may have. Service Experts is a great company to work with."
tammy P. catawba, virginia February 14, 2020 "Tyler was polite, efficient and provided additional information"
wayne B. roanoke, virginia February 11, 2020 "Tech very nice and through . Still working on smell of gas problem"
bill D. roanoke, virginia February 04, 2020 "Very thorough inspection of equipment and recommendation on needed parts."
fredrika H. roanoke, virginia January 31, 2020 "I was prepared for one of the two of them to tell me we needed to have our ducts cleaned (its was told to us last year and we let it slide) They didnt and Im curious why not.... did we not really need it last year or was it not checked this time?"
dan T. roanoke, virginia January 26, 2020 "Extremely satisfied. The Technician remembers my house and floor plan layout. He did a fantastic job."
kate D. new castle, virginia January 24, 2020 "The guys were on time, courteous, understanding and willing to explain things to me."
ms stutsman S. salem, virginia January 23, 2020 "Chris did an excellent job of telling me what he was checking for."
melisa B. salem, virginia January 23, 2020 "The technicians, Chris & Matt were very thorough in diagnosing my furnace issue, gas fireplace, and the vents not blowing air in my basement. They were very kind & knowledgeable. They both went above & beyond to explain everything to me in great detail. I hope to have them as my technicians should I need assistance again."
thomas S. roanoke, virginia January 22, 2020 "I was extremely pleased with the service you gave. The technician, Tyler, was great! Very professional, courteous, smart. Service Experts did everything right!"
rena W. buchanan, virginia January 20, 2020 "I was disappointed that our uv lamp had been burnt out for awhile. We got a second estimate to replace our unit and the lamp was pulled out and showed to us. We get a checkup every 6 months so this was very discouraging."
jonathan K. salem, virginia January 16, 2020 "Tech was great, but I didnt like having a different one than I had in the past. I got really good tips on saving money on my electric/gas bill with the previous one and he seemed like an awesome guy. Had I not have had such a great tech the last few years I would have given the new tech a 10 no questions."
wayne B. roanoke, virginia January 14, 2020 "Tech was real through but still waiting on explanation of why the gas smell"
susan S. roanoke, virginia January 11, 2020 "Prompt efficient service. Knowledgeable. Felt comfortable asking questions."
donald H. troutville, virginia December 28, 2019 "Your service people are always professional, courteous and thorough."
amy K. eagle rock, virginia December 28, 2019 "I was contacted several times to tell me the technician was running late. The technician was very polite and worked quickly to service my unit."
dreama M. roanoke, virginia December 20, 2019 "He was very courteous,smiling when finished he explained all he had done. A very nice gentleman"
barbara G. roanoke, virginia December 20, 2019 "Mike was very good at explaining the problem and the fix. Plus Mike is just good people."
thomas B. roanoke, virginia December 19, 2019 "Jammie seems to know what he is doing and knows what to check to make sure the equipment Will work properly"
stan P. salem, virginia December 18, 2019 "Matt was supposed to get back to me on a problem I was having on setting up a schedule for the furnace and never did. I eventually by trial and error figure it out but it took me a week."
martha R. roanoke, virginia December 17, 2019 "Joe was very polite, considerate and explained what he was doing."
timothy S. fincastle, virginia December 14, 2019 "Mike was very courteous and explained issues clearly."
james O. roanoke, virginia December 13, 2019 "Your tech was very nice and knowledgeable, he was on time"
judy J. roanoke, virginia December 13, 2019 "Jamey helped me with things that were not told to me when the new system was put in. We didn't like the black background on the thermostat. He was the only one who knew how to change that. Also the techs who put it in didn't tell us that the humidity word should show up when heating occurs. It never did. Jamey fixed that and found that one of the humidity tubes was loose and water was on floor. He was very helpful"
harold G. roanoke, virginia December 12, 2019 "The service person was extremely helpful and answered every question."
willie D. roanoke, virginia December 11, 2019 "The sales Comsulant was a big Crook he try to sell us an Over price item we didn't want or need He never called back to resolve our issue !! I will never ever recommend this Company to the Devil or anyone else Ever!!! And I WILL NEVER EVER USE YOUR COMPANY AGAIN FOR ANYTHING!!"
paul B. roanoke, virginia December 10, 2019 "Work not done according to what we were advised would be done. Unit does not appear to be the correct size for what is needed. AND had to have a service call within minutes of techs leaving."
pat W. fincastle, virginia December 06, 2019 "I had service on 11/29 and specifically asked about the humidity as it was at <15%. Mike said he raised it and it should increase in a few days. When it was still at <15% on 12/5 I called. Mike came back and checked the filter and cleaned some of the ports where the water enters. Today the humidity is at 23%. I really don't think I should have been charged a service call fee when it was not working as needed on 11/29. Overall in the years I have used your service it has been excellent."
tom G. roanoke, virginia December 04, 2019 "The technician clearly told me what he was doing and communicated what he discovered as he inspected our system."
tim B. roanoke, virginia November 25, 2019 "Quality work was performed. The technicians were very polite and considerate."
lorraine M. salem, virginia November 23, 2019 "My only criticism is that I dislike having to be apprised of new and costly features your company is offering. As you well know, I have always taken advantage of things that I needed. It is not always that one can afford new things that are in essence unnecessary to what I already have."
joseph S. roanoke, virginia November 21, 2019 "Could use more information on use of new thermostat and why the white light on the sending unit blinks all the time.Does ths mean something is not working right."
vickie K. roanoke, virginia November 19, 2019 "Timely arrival. Personable and professional service with answers to questions."
kevin/pegg D. roanoke, virginia November 16, 2019 "Mike was professional, quick, knowledgeable and all is working as it should!"
corinne C. roanoke, virginia November 13, 2019 "Service so far has been very professional and prompt."
judd R. moneta, virginia November 11, 2019 "Technician answers all my questions, are polite, respectful of my property."
terry F. roanoke, virginia November 09, 2019 "Noah did a great job, very respectful and friendly, and neat in my home. AND...he came at 10 am in my 10 to 12 window of time. That makes my life much easier."
steve D. clifton forge, virginia November 08, 2019 "Technician was extremely polite and answered all our questions quickly and confidently."
mike L. roanoke, virginia November 07, 2019 "On time, through, discussed issues found in home evaluation, friendly technicians, very professional"
jc I. wirtz, virginia November 06, 2019 "I am very satisfied with the work that was done. The technicians were professional and courteous. Take care and God bless. JC"
rick E. roanoke, virginia November 06, 2019 "On time. Very polite and professional. Fast and thorough."
beverly D. vinton, virginia November 02, 2019 "on time; efficient; explained everything done and to be done."
john M. troutville, virginia November 01, 2019 "Mike did some things that the previous technicians had never done. He mentioned they were suppose to be doing them on each visit. We appreciate Mike being thorough."
rick H. roanoke, virginia October 31, 2019 "Very professional men. On time, friendly and very helpful. I don't remember their names but it was a great experience. Especially since there was no cost!"
walter N. roanoke, virginia October 30, 2019 "On the negative side, I thought the price was high for the level of service."
roy J. roanoke, virginia October 29, 2019 "No idea who you are. Recommend you check your customers contact information."
terry H. salem, virginia October 19, 2019 "Was scheduled for between 2 & 4. Was not able to come until almost 5:00. Did same thing last appointment. Just frustrating."
cindy(rent T. roanoke, virginia October 15, 2019 "The technicians do a good job but I don't like the way your company is always "pushing" sales of new equipment even when your old is still working."
marc B. roanoke, virginia October 14, 2019 "Mike came between the hours listed and as always explained what he did, was professional in his conduct and respected our home."