What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioner needs repair at your Roanoke home and you don’t know what that entails. It’s stressful enough to welcome an AC repairman into your home, but then to wonder what they’re going to do can add a whole other level of concern. No worries! Service Experts Heating & Air Conditioning is here to inform you on the basic A/C system repair process so you canyou will be prepared when an expert air conditioning service technician needs to pay you a visit.

It Starts Simple

When the technician arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound ridiculous, but they need to check it to make sure that it’s not simply a thermostat settings problem. The repairman will check that the thermostat is flipped to cool and then lower the temperature to see if that will start up the AC. A flawed or incorrectly connected wire could be all that’s preventing you from having a comfortable home.

If there is still an issue, the technician may ask you to see the circuit breaker box. They might switch the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty

The service tech will then likely ask to see the A/C. Similar to a doctor, the repairman will start their trial and error testing process. There are many things that could be the culprit of an air conditioner that isn’t operating properly, and it’s up the service tech to investigate all the possible reasons starting from the most typical issues to the least. This process could take anywhere from five minutes to sixty, and sometimes longer.

During the air conditioning diagnosis, they will likely check the air filter to make sure it’s not clogged or requires replacing. They will check the AC refrigerant levels, confirm the air condenser fan is circulating properly, verify that the size of your A/C system is right for the size of your residence, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the A/C system service tech has pinpointed the issue, he or she should explain all your choices to you. The conversation will generally start with the technician explaining what the problem is, what part (if any) failed, how or why it died, and how that part makes your AC operate.

The technician will then go into your options, which will involve replacing the part and resolving the trouble, but might also entail upgrading parts of the A/C, the A/C system itself, or your whole HVAC system. In some cases, it may make more sense to buy a whole new heating and cooling system, specifically if the AC is past its prime, or likely to break down again and end up with you spending more on air conditioning repairs in the long run. The repairman will discuss how much time, effort, and cost it will take to resolve the problem.

The service tech may now explain what could have been done to avoid the problem or part failure and how to keep a future issue from occurring. This usually includes being proactive with annual maintenance, which not only helps prevent an air conditioning breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert air conditioner repair centers will offer an annual service plan so you don’t have to stress about making future AC tune-up appointments for your home.

Finally, they will discuss the process for repairing the failed part or resolving the problem. If you elect that AC repair is better for you than purchasing an upgraded air conditioning system, the technician will order any parts necessary and plan your new appointment to repair your AC. Or, if the part required is already available on their vehicle, they will move forward with the AC repair work with your permission.

Keep in mind that throughout Roanoke your HVAC equipment is in good hands with Service Experts Heating & Air Conditioning. Our service techs are NATE-certified and have undergone extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever have any questions about your A/C system or what to expect with your air conditioner repair, give us a call around the clock at 540-302-8645 and we’ll be happy to walk you through the process.

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