Dealing with an AC repair can be one of the most frustrating things to encounter as a homeowner. Not only does it mean you have a non-working air conditioner and must go without a comfortable home for an unknown amount of time, but you must find time to get it fixed. All Roanoke AC repair companies aren’t the same either, so be sure to ask the right questions the next time you need an AC repair.
Do You Have Local References?
Heating and air conditioning equipment is a big investment and is critical to preserving a comfortable home. That’s why it’s so important to hear from local Roanoke consumers about their AC repair experiences. Those same people have been where you are and picked Service Experts Heating & Air Conditioning for a reason. While it can feel a bit weird chatting with someone you don’t know about AC repair, they can give you an honest, unbiased opinion of the services they received.
Can You Provide a Detailed, Written Estimate?
It’s one thing to talk about AC repair costs on the phone, and quite another having a thorough outline of what is to be performed and the cost accompanying with the work and parts included. Not only does it protect you as the consumer, but it also makes sure that the AC contractor is doing everything they’re supposed to. Having something to keep both parties in agreeance can be great, especially if something unexpected comes up on the day of your AC repair.
Are You Licensed, Bonded, and Insured?
When Service Experts Heating & Air Conditioning gets calls from possible customers asking these types of questions, we’re ecstatic that our customers are doing such a deep background check. Proving that we’re licensed (permitted to perform the work in Roanoke), bonded (financially backed by a bonding company in the event of a claim being filed), and insured (to keep you from being held liable should a worker be hurt) is what separates the true professionals from the more shady air conditioning companies out there. A great AC repair company is more than willing to offer proof of all of these so that everyone can feel at ease.
Of course, these aren’t the only questions that need to be asked when it comes time for AC repair, but at Service Experts Heating & Air Conditioning, we feel confident in using these as a starting place. So next time you’re in need of AC repair and need a dependable, trustworthy air conditioner service company in Roanoke, give us a call at or set up an appointment with our online scheduler.