Facing an AC repair can be one of the most frustrating things to encounter as a homeowner. Not only does it mean you have a non-working air conditioner and must do without a comfortable home for an unknown amount of time, but you must find time to get it repaired. All Roanoke AC repair companies aren’t the same either, so be sure to ask the right questions the next time you need an AC repair.
Do You Have Local References?
Heating and air conditioning equipment is an important investment and is critical to preserving a comfortable home. That’s why it’s so important to hear from local Roanoke consumers about their AC repair experiences. Those same consumers have been where you are and picked Service Experts Heating & Air Conditioning for a reason. While it can feel a little strange chatting with someone you don’t know about AC repair, they can offer you an truthful, unbiased opinion of the services they had done.
Can You Provide a Detailed, Written Estimate?
It’s one thing to talk about AC repair costs on the phone, and quite another having a detailed outline of what is to be performed and the cost accompanying with the work and parts included. Not only does it protect you as the consumer, but it also ensures that the AC contractor is doing everything they’re supposed to. Having something to keep both parties on the same page can be great, especially if something unexpected comes up on the day of your AC repair.
Are You Licensed, Bonded, and Insured?
When Service Experts Heating & Air Conditioning gets calls from possible customers asking these types of questions, we’re overjoyed that our customers are doing such a deep background check. Verifying that we’re licensed (permitted to complete the work in Roanoke), bonded (financially backed by a bonding company in the event of a claim being filed), and insured (to prevent you from being held liable should a worker be hurt) is what separates the true professionals from the more shady air conditioning companies out there. A great AC repair company is more than willing to offer proof of all of these so that everyone can feel at ease.
Of course, these aren’t the only questions that need to be asked when it comes time for AC repair, but at Service Experts Heating & Air Conditioning, we feel confident in using these as a foundation. So next time you’re in need of AC repair and need a reliable, trustworthy air conditioner service company in Roanoke, give us a call at 540-302-8645 or set up an appointment with our online scheduler.