10 Questions to Ask an HVAC Contractor

Choosing the ideal HVAC contractor to replace or service your home comfort system can seem intimidating. That selection is significant because the contractor you hire seriously impacts your HVAC system’s quality, longevity and efficiency for years to come.

To assist you in making an informed decision, research several companies in your area that might be well-suited for the job. Once you narrow it down to a a small number of candidates with sufficient experience and positive reviews, get in touch with each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

This needs to be the first question on everyone's list. Hiring a licensed contractor ensures that they satisfy the state and local requirements for HVAC companies. Then, insurance shields you from liability in case of accidents for the duration of the project. A respectable HVAC contractor can supply proof of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are not one-size-fits-all. Installing an oversized or undersized system causes inefficient performance and could decrease the unit’s life expectancy. A seasoned contractor can examine your home and decide the appropriate heating and cooling capacity of your new HVAC equipment for maximum comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and air conditioning brands offer designs with differing properties, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that can help you locate the perfect fit for your needs. To get an idea of equipment quality and prices, consider requesting a list of brands the contractor suggests and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is less risky than a verbal estimate. When you have an itemized written estimate, you will know what the contractor charges for each component, including labor, helping you know more about where your money is going. Obtain estimates from multiple HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, low-ball estimates don’t always bring on the savings you expect. You’ll likely end up with second-rate equipment and poor customer service, or the company will tack on hidden fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC field’s standard. Still, you should also ask about parts and equipment warranties. Some HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their specialists and equipment.

6. Do You Offer Maintenance Services?

Regular tune-ups are essential to making the most of your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your preferences and budget. Signing a maintenance agreement with your heating and cooling company promotes solid long-term HVAC performance. It also prevents you from restarting your search for an experienced contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

Most HVAC work involves permits from local or state officials. A reputable contractor should handle this process on their own, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s important to have information about how a contractor structures their payment schedule. Always ask if they offer financing options or if they will need full payment upon completion.

9. How Long Will the Installation Take?

HVAC installation times will vary based on the project's size and complexity. Even so, having a clear timeline is crucial to cut down on the disruption to your everyday routine. Your contractor should give a sensible time frame to complete the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor ought to be able to advise you on ways to optimize energy efficiency through a home energy audit. Finding the time to add insulation, replace old windows, seal air leaks and perform other specific actions may help you qualify for a smaller heating and cooling system. The result is a more affordable up-front investment and lower utility costs for years to come.

Contact Service Experts Heating & Air Conditioning for HVAC Contracting Services in Roanoke

At Service Experts Heating & Air Conditioning we recognize that choosing the right HVAC contractor is a critical commitment you shouldn’t take lightly. As industry leaders with years of experience and as one of roughly 100 Service Experts locations across North America, the staff at Service Experts Heating & Air Conditioning proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our devotion to excellence is reflected in our wide selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer satisfaction and the satisfaction of completing a job well done.

So, if you’re looking for a respected HVAC partner, don’t hesitate to give us a call at 540-302-8645. Whenever you contact a Service Experts office like Service Experts Heating & Air Conditioning, we’ll be ready to answer your questions and help you make the best decisions for your home comfort needs.